Privacy Policy

1. Introduction

Conversation Changers (“us”, “we”, “our”) operates the https://conversationchangers.co.uk/ website (or “Site”). Conversation Changers respects the privacy of your personal information and is committed to protecting the personal information that you provide. This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website and how you can access and make changes to your personal data.

2. Collecting and processing your personal data

Personal Information

While using our Site, we may ask you to provide us with certain identifiable information which can be used to contact or identify you (“Personal Data”). This personal information may include, but is not limited to:

  • Email address

  • Name

  • Cookies and usage data

Analytics

The Site collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Website Visitor Data

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

Newsletter

When you subscribe to the Conversation Changers newsletter through our website, we use Brevo which is a third-party email marketing platform. Brevo collects your email address.

We use your email address to send monthly newsletters. We do not sell any of this contact information to third parties.

You can unsubscribe at any time using the links in the footer of each email. Alternatively, you can contact us directly using the contact details found within this policy.

For more information on how Brevo collects and processes your data, read Brevo’s Privacy Policy.

3. Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit the page ‘cookies Squarespace uses’.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

4. Service Providers

Conversation Changers may engage third parties for the provision of services. In such cases, personal data collected for that particular purpose may be shared with these parties. Data shared is limited to that required for the respective purpose and is not processed for longer than necessary.

5. Retention of Data

We will retain your Personal Data for only as long as necessary for the purposes set out in this Privacy Policy.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

6. Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under GDPR. We aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. You can unsubscribe from our mailing list at any time by using the unsubscribe link at the bottom of our email to you. You can also request that we update or delete any information we have including interviews, photos and social media posts.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information. Please note that we may ask you to verify your identity before responding to requests about your personal information.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

7. Changes to this privacy policy

We may update our Privacy Policy and will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review the Privacy Policy periodically for any changes.

8. Contact Us

Please contact us at karla@conversationchangers.co.uk if you wish to have any of your information amended, rectified or removed or if you have any questions about this Privacy Policy.

This policy was last updated 31 March 2024.